What Kind of Role Does Emotional Intelligence Play?

 by: Dr. Meg Aston-Lebold, C.Psych

Intelligence has traditionally been defined as the ability to acquire and apply knowledge and skills. We often see it represented by an Intelligence Quotient (IQ) score. However, there is growing research indicating that emotions also play an influential role in learning. For centuries, philosophers have contemplated intelligence as more complex than cognitive capacity: 

“All learning has an emotional base.”

Plato

In response to this missing piece, the concept of Emotional Intelligence (EI) has been suggested as a complement to traditional IQ and, as such, has been affectionately dubbed EQ. While there is some controversy about how to measure EQ, it is commonly thought to describe a few key skills:

  • Emotional Awareness: the ability to recognize one’s own emotions and their impact on others.
  • Emotional Regulation: the ability to manage one’s own emotions, for example, by calming oneself down or cheering oneself up.
  • Empathy: the ability to recognize and respond to another person’s emotions.
  • Emotion Application: the ability to use one’s emotions to help guide tasks, such as thinking and problem-solving.

Well-developed emotional intelligence may lead to improved performance and satisfaction in a variety of life areas, including mood, self-confidence, and interpersonal relationships. Competence in emotional regulation allows people to remain calm and collected in stressful environments or situations and allows the brain to remain in a state conducive to effective problem-solving. 

In contrast, poorly developed emotional intelligence may lead to relationship dissatisfaction; general feelings of malaise or distress with seemingly no cause; as well as physical ailments like muscle aches, headaches and stomach/digestion discomfort that seem to have no medical basis.

While many of us may admit to the benefits of emotional intelligence in our relationships, we do not commonly value emotional intelligence in the workplace. This is a mistake. EQ competencies can help you approach an impending deadline with an organized plan, effectively respond to conflicts with co-workers or supervisors, and figure out how to get people on your side, whether that’s by motivating workers or getting buy-in from new clients. 

Without effective EQ at work, you may find yourself blaming others, lashing out, or having difficulty asserting yourself. This could potentially lead to negative consequences for yourself or others.

We are not born with EQ and, while these skills may come more naturally to some, we all must learn how to understand and respond to our own and others’ emotions. But since emotions aren’t part of the traditional school curriculum, how do we figure it out? In ideal circumstances, we learn emotional intelligence from significant adult role models in our early years. 

Unfortunately, not everyone grows up in an ideal environment where their caregivers have their own well-developed EQ. As a result, emotional intelligence often gets stunted, leaving the individual unable to articulate feelings, easily overwhelmed, unable to trust their gut, or wondering why their relationships remain shallow and unfulfilling. 

Psychotherapy can help you learn to recognize, make sense of, and respond to your emotional needs. By exploring your inner world, you can feel more competent responding to challenging interpersonal interactions, managing your stress, and obtain the healthy and satisfying relationships that you may have struggled with. These skills will help you both personally and professionally. Becoming more emotionally competent will help get you out of that rut by improving your mood and relationships, which can ultimately lead to greater productivity and success in all areas of your life.

Dr. Meg Aston-Lebold, C.Psych. is a clinical psychologist at the Centre for Interpersonal Relationships (CFIR) in Toronto. She provides psychological assessment and treatment services to adults and couples experiencing a wide range of issues related to depression, anxiety and stress, self-esteem, trauma, and relationships.

Motivation vs. Intention: Do You Lack the Drive to Set Personal or Professional Goals?

by: Erin Leslie, EQ-i Certified | Coach

Are you confused about how to bring about motivation vs. intention? It’s not uncommon to be confused about these difficulties. In our modern society, messages intended to distract us are everywhere. Sometimes these messages try to persuade us to buy into a fad or product. Getting you onto that conveyor belt of attempting to acquire and invest time and money, only to be unfulfilled in the end but to repeat the same cycle. 

Many people today tell me they are unmotivated at work and feel they’ve lost their career direction. More employees than you may think are feeling tired by the daily churn, and they don’t know how to change it! When I meet with them, I typically ask some key questions to see where the lack of interest lies. 

  • Is it due to personal distractions with family or friends?
  • Is it relationship-related issues with team or management?
  • Is it due to pre-existing beliefs or concepts that may need to be renewed?
  • Could it be depression? Have you sought professional consultation?

After some analysis, I find that it is not that many people necessarily lack motivation, but rather have difficulties with intention.

Purpose provides the compass that fuels our minds and bodies to move in a specific direction. Now how do we go about finding purpose? 

It’s quite simple.

I share two important methods of finding intention.

First, volunteer. Don’t think about it; do it. Go out this weekend and find a school, religious organization, municipal supporting event, or service and give your time. 

Volunteering allows your mind to stop focusing on itself. It opens up your thinking towards others and helps you care about an external problem that you may not have considered before. 

Volunteerism exposes you to areas of risk and need in your community and gets you instantly thinking – how can I change some aspect of this outcome into a more positive one? How can I improve the lives of others?

It also gives you the purest sense of intention. Helping, caring, and enabling another human is our foremost purpose. But we forget that sometimes.

Volunteering enhances your beliefs about what is important. It doesn’t require a lot of time or thinking. It requires you to feel and act. That renewed sense of purpose fuels your intention towards your future. 

Secondly, mentorship. I suggest entering a mentorship relationship with a peer or colleague. Mentorship allows us to focus our attention on another person’s inquiry, leveraging our own experience and knowledge to solve a problem and focus away from our own pain points. People find it highly satisfactory to support others ahead of themselves. Still, it is through an interaction of mentoring and helping that often we find the answers to our issues. 

I often say that everyone should mentor as we all have something to offer and learn in this enriching professional relationship. 

Do you specialize in a specific skill set, industry insight, or business strategy or methodology? Someone within or outside your professional circle is looking for guidance, and it only takes a few meetings a month to connect and follow up on a specific area of interest or need. Those meetings could make a real difference in a professional’s work-life. 

Are you ready to better understand and master the mental and emotional parts of striving for a successful career and a balanced life? CFIR’s Career and Workplace Service can help! 

Three Key Tips All Women Need to Apply Now in Their Professional Lives

As the saying goes ‘Natural Born Leader’ women have been supporting organizations in leading roles across many diverse industries globally. 

Associate of CFIR’s Career & Workplace Service, Erin Leslie, share three essential tips all women need to apply now in their professional lives and when seeking that next level role: 

1. When looking for key roles make sure to take into account lifestyle preferences and balances that give time for you to look after yourself and your loved ones. Don’t just accept the next leadership role because it means you will have the title and responsibility. You need time to be mindful of your own needs and healthy approach to re-energizing.

2. Do you hear yourself saying “I can’t apply on that job” because you think you don’t fill 80% of the job posting criteria? Stop self-doubt now! Do you like the position description? Great! Now, look at how your past experience can contribute and build the narrative around how your experience makes you the ideal candidate for the job. 

3. Be mindful about negative energy and the impacts it has on your stress levels and body. There are times when we catch ourselves judging a project or adverse performance/outcomes without having all the facts. Remember that you never know what people are genuinely going through in their lives that would cause professional impacts on their work. Be supportive and an active listener. You may uncover some key insights to help move the situation back onto a successful pathway. 

Thank someone today for their professional services and happy International Women’s Day.

Are you ready to expand on your journey into professional leadership? Request to meet with Erin through CFIR’s Career and Workplace Service.

CFIR OTTAWA is moving to its new home JULY 4TH, 2022. Click here for more details.