What if you could conduct an Emotional Intelligence audit in your company? What types of changes could you influence based on the results? What core improvements could your organization implement in order to reach and positively affect more employees? Want a healthy organization that achieves high levels of success? Tap into the key insights that an emotional assessment provides you and your employees.

Emotional intelligence is a set of emotional and social skills that guide the way we perceive and express ourselves, cultivate and maintain social relationships, assess change, cope with challenges and use emotional information in an effective and meaningful way.

It is important in your work life to communicate effectively by using emotional data to better understand how your message is being interpreted and send more meaningful information about your intentions in meetings and with team leadership.

Not just for leaders, EI assessments provide immediate insights on how individuals are coping, creating and maintaining relationships, self-awareness and empathy, employing decision making styles and more.

As a certified EQ-i 2.0 assessment provider, we offer robust EI leader, individual and 360 assessment tools. Employees gain new insight and actionable takeaways from EI data. It speaks volumes about what workforce the organization supports and what type of community they want to foster.

Those results could be further developed with leadership coaching and or career counselling to enhance core areas that might need more skill development.

EQ-i 2.0 is an online accessed, self-administered assessment and takes up to 20 minutes to complete. The report is processed and delivered by a certified EQ-i specialist who assists the participant or organization team with interpretation, goal setting and follow-up analysis derived from the EQ-i data.

Key Features are:

• Total EI score with five composite scores measuring distinct aspects of emotional and social functioning
• Deeper understanding of how the results affect a participant’s performance (conflict resolution, change management, teamwork, decision making and leadership)
• Make instant connections between subscales, forming decisions based on EI strengths and potential to improve EI weaknesses
• A Well-Being Indicator to measure your participant’s level of happiness; resulting in additional developmental opportunities
• Reporting designed with results-driven content and insights for action

As a career strategist, Erin Leslie provides career counselling service as well as the Career & Vocational Assessment Service at CFIR; certified in EQ-i 2.0 to compliment one-on-one coaching tailored specifically to individual client needs and corporate training on emotional intelligence development for teams and leaders.

Not feeling fulfilled at work? This might be why.

By: Erin Leslie

Are your work products and talents being diminished? How do you know?

Diminishing language or behaviour can be tricky to identify sometimes, especially if you are looking up to the other person as a mentor. 

Constructive feedback is a key indicator.

Leaders who support their teams typically share knowledge and best practices as an investment in you. After a collaborative effort or task review meeting you should feel like your next version or action will be your best! 

If you’re facing a wall of disappointment after your meetings, take some time to reflect on your own actions, the mentor relationships you have, the type of language being discussed and what you need from it to improve. 

How do you attempt to relay key message to your work peers and or mentors and ask them for guidance that fills your productivity bank? Not empties it.

Career counselling helps you understand the “ick” in your work-life and establish ways on how you can work to improve difficult or diminishing relationships. It highlights key areas that could be impacting your quality of work and provide you with implementable tools on how to improve them.

Here are some key reflections that can help you identify if you have positive working relationships and supportive communication at your current job:

• How would you rate your ability to be assertive when its most necessary. 
• Are you able to extend compassion at moments when it counts at work? 
• How do you transmit information to your team or peers positively?
• How do you internalize stressful or negative information? 
• Do you see relationship building as an enabler or a hurdle?
• Do you wish you could set personal work boundaries that support your needs emotionally but that don’t cut you off from the work team?
• Are you able to inform a colleague that you are not satisfied with their communication style and need them to meet you in a different space?
• How do you promote open and collaborative thinking at work? 
• What is your network worth to you and how to evaluate its value?

Career coaching gives you tools to improve balanced work relationships and improves your career reach with how to grow a productive professional network. Have more confidence in your vocational relationships for a more focused work-life outcome for your future. 

Erin Leslie is a career counsellor at the Centre for Interpersonal Relationships (CFIR). Recenlty named 2022 Top 15 Coaches in Ottawa. With over 20 years in business leading technology teams delivering innovation in private and public sectors, Erin understands the complexity of career building and business strengths through an emotional intelligence lens. She publicly speaks about the invisible skillset EQ and how industries are shifting to a more human-centered focus to improve outcomes for employees, products and services. Erin is certified in EQ-i 2.0 assessments, performs vocational assessment analysis, and career planning to help professionals, teams and newcomers’ with all aspects of business negotiation, personal branding, networking and career accelerator skills. She believes that every career could benefit from career counselling.

 By: Erin Leslie, EQ-i Certified

Choosing a career can be a daunting task for young adults.  Being the parent of a child embarking on this process can be stressful as there are not always simplified resources available in academia to support young adults with the tools to guide them to a fulfilling profession. 

 It’s especially hard for a young person, as they have less work experience and limited life experiences to know what they like and how to best leverage their skills in a work environment. Part of parenting is providing the pathways to help guide a decision-making process so that the result is a self-made fulfilling choice and a new horizon towards personal development. However rarely does life follow a unique path and when time and ideas are limited resources where do you and/or your child turn to for support?

Career counselling helps individuals discover their best suited career pathway and helps to guide them with tools to improve essential career building skills. 

It’s important to choose the right educational options in order to lead to a great first step into a new career journey. Through coaching and vocational assessments, you can have important information in hand in a short matter of time to make informed and positive decisions for you career. 

Did you know that career choices before or after graduation depend on your ability to network in your preferred industry?

Not sure what is your preferred industry? 

Not sure how to network? 

Looking for help to improve your ability to land the right job for your career now or after you graduate? 

Career counselling is a proven support to getting the tools you need to succeed. 

Here are a few of the ways in which career counselling can give you a personal edge on leading a successful early career experience:

• Resume tips 
• Understanding the power of Mentorship 
• Skills and vocational types assessments
• Networking guidance 
• Interview preparation 101
• Presentation materials and tips 
• Industry and profession navigation support 
• Job market trends
• Passion vs. Needs and how to balance your vocational objectives
• Core skills and how to bring them to the forefront in your work

Don’t wait to plan your career, a common myth is that you need to be a graduate in order to plan your career. Get a head start on being in the right work for you at the beginning of your career. Learn how to build a successful carer plan that you can adapt over time to support your vocation development with a career coach.

Erin Leslie is a career counsellor at the Centre for Interpersonal Relationships (CFIR). Recenlty named 2022 Top 15 Coaches in Ottawa. With over 20 years in business leading technology teams delivering innovation in private and public sectors, Erin understands the complexity of career building and business strengths through an emotional intelligence lens. She publicly speaks about the invisible skillset EQ and how industries are shifting to a more human-centered focus to improve outcomes for employees, products and services. Erin is certified in EQ-i 2.0 assessments, performs vocational assessment analysis, and career planning to help professionals, teams and newcomers’ with all aspects of business negotiation, personal branding, networking and career accelerator skills. She believes that every career could benefit from career counselling.

More and more, organizations are adapting their work modalities and environments, and therefore changing their employees’ experiences. Telework is increasingly encouraged in the current workplace, mainly to facilitate a better work-life balance for workers and optimize their levels of productivity. However, the working-from-home scenario of the past is much different than our new pandemic reality, where full-time telework is imposed. 

Various factors can complicate working from home. These factors may include dealing with more distractions, having to care for kids (or other members of the family), technological issues, feeling disconnected from a team, or not having access to specific resources we usually have in the workplace. For many individuals, these factors add up to one significant challenge: finding and maintaining a sustainable balance between their work and personal life. Here are a few tips that can help set a healthy integration of your work and personal spheres:

• Create a designated workspace: If you have the space in your home, organizing a work station that allows you to have all the tools you need to do your work, is ergonomically friendly, and is not too close to main distractions is worth it. It can be as simple as reorganizing furniture or adding a separating curtain around your desk.
• Establish a flexible routine: Maintaining your typical routine might work best for you. If you are used to getting up, showering, eating breakfast, and walking to work, why not do the same steps before starting your workday at home? Keeping up with your usual routine will also ease the transition of returning to your workplace. However, if you find your regular routine does not match with your new reality at home, being flexible and creative with your schedule could help you find a work-life balance that fits better for you. For example, you may want to adjust your work hours to moments of the day when you feel most productive, or less likely to be distracted by familial obligations. 
• Connect with colleagues: One of the positive benefits of being physically at work is connecting with colleagues in-person, celebrating successes together, and finding social support. Maintaining regular contact with your team is not only helpful for your work but can also be a great morale booster.
• Keep house chores for after work hours: You don’t need to take care of your to-do list at all times because you are at home all day. If you get overwhelmed with everything that you need to do with work and home responsibilities, separating the two can be very helpful.
• Take breaks: Personal and social breaks are essential, even when you are at home. Although many teleworkers usually would make time for a break while at the office, they won’t allow time to have one during work-at-home hours. Taking a walk, doing some stretches, calling a friend, eating lunch outside, or taking a coffee break will help to maintain focus and productivity, and a general sense of well-being.
• Avoid working after work hours: You don’t need to work more because you’re working from home. Maintaining clear boundaries with your work will help you to find a better balance.
• Communicate your needs to other members in your home: Signaling your needs and limits to other individuals living with you will help to maintain your work-life balance. It is ok to express your requirements – this will also allow others to respect your boundaries and express their own. 
• Adjust expectations: It’s important to remember to adjust our self-imposed pressures and expectations. Given the current global climate, it may very well be impossible to be as productive as you wish you could be, and it is reasonable to experience lower motivation and higher levels of stress. Be kind to yourself, as your self-judgment is probably hurting more than it is helping. 

Full-time telework certainly has its perks, but maintaining a satisfying work-life balance can be demanding as well. If this new reality continues to be challenging and causing emotional distress, don’t hesitate to reach out for support. Clinicians at CFIR are here to help you identify strategies that will improve your day-to-day work and life routine, and better manage the difficulties you are experiencing. 

Dr. Karine Côté, D.Psy., C.Psych. is a psychologist at the Centre for Interpersonal Relationships (CFIR). Dr. Côté provides psychological services to individual adults and couples experiencing a wide range of psychological and relationship difficulties related to mood and anxiety disorders, trauma, eating disorders, sleep disruptions, and interpersonal betrayal. She works from a humanistic approach and integrates therapeutic techniques from gestalt and object relations psychotherapies, emotion-focused therapy (EFT), and cognitive-behavioral therapy (CBT).

by: Erin Leslie, Coach, EQ-i Certified

You’ve pretty much landed the job, but now you need to pass the reference check portion. Providing references to a future employer is critical to landing the job and on the right foot. 

An endorsement is a natural validation of past job(s) well done. 

How do you ensure you’re choosing the right references?

1. Request to meet with your reference so you can go over the job opportunity that you applied to and discuss your expectations of their review of you.
2. Be sure you are approaching the right people who can describe sufficient firsthand knowledge of your work patterns and achievements, to adequately speak on your behalf.
3. Make sure to validate your level of comfort and confidence with their responses on your work ethic and value. Know that they are evaluating their role in your process, their level of confidence to support you, needs to be high.

Ahead of ever needing a reference – know that all references are formed on your ability to build and maintain effective relationships. 

If you find yourself having trouble thinking of an adequate reference, it might be time to have a closer inspection of your self-awareness and interpersonal skills. 

Performing an EQ-i assessment of your emotional intelligence can help shed some light on potential blinders. Ask a coach to provide this assessment.

For more essential tips on the steps to take to support your reference check phase of the hiring process, click here to review eight mistakes to avoid when engaging your references.

Erin Leslie is an Associate of the Career Coaching and Counselling Service as well as the Career & Vocational Assessment Service at CFIR (Toronto). Erin is certified in emotional intelligence assessment (EQ-i 2.0) and is President of President, EQFootprints. She is a professional who supports clients with professional preparations in leading their careers, breaking down problems in specific projects, teaching team dynamic tools, creating effective professional branding and networking essentials. Erin currently works under the direct supervision of Dr. Dino Zuccarini, C.Psych.

by: Edgar Prudcoi, B.A. 

Do you often struggle with specific difficulties at work and have a hard time understanding where they stem from? Whether it is a consistent difficulty saying ‘no’ to a superior when you feel overworked or having challenges sharing your ideas in a meeting, how we experience and relate to ourselves and others within the workplace affects our overall well-being and career satisfaction. Workplace stress and difficulties we face can be influenced by our unique levels of attachment anxiety and avoidance. 

From a young age and into adulthood, we develop an attachment style that serves as a subconscious mental program that influences the way we perceive and relate to ourselves and others. Our attachment styles shape our thoughts, emotions, and behaviours automatically and often without much conscious awareness. Our attachment style ultimately presents itself in the workplace in various ways; knowing our style can help us improve our work-related functioning and overcome the difficulties we have while at work.

Here are descriptions and tips on how to deal with attachment anxiety and attachment avoidance in the workplace:

1) Anxious Attachment:

Anxiously attached individuals fear upsetting or disappointing people and have doubts about their worth or capabilities. This fear-based attachment style can show up at work through actions such as compulsively checking your email to make sure nothing is wrong, worrying about being liked or valued by colleagues, and seeking frequent feedback or reassurance about your performance. When you worry, the fight or flight mode generated by your nervous system hijacks you in those moments and makes it difficult to focus on accomplishing your work or feel positive emotions at work. 

How to manage anxious attachment at work:

Begin to work on creating a more positive and nurturing relationship with yourself and remind yourself of your abilities, worth, and accomplishments. Explore the parts of yourself that you, your colleagues, and superiors value about you and the evidence that you are an asset at work. 

Take a step back and approach circumstances and interactions at work by developing a positive and realistic self-dialogue rather than taking a critical view of yourself. Doing so may sound like, “the constructive feedback I received isn’t because I am a bad employee, I am doing my best, and now I know what I can improve on to become even better.” 

2) Avoidant Attachment:

Dismissive avoidant individuals may have a positive self-evaluation and a negative view of others as less capable, less intelligent, or unreliable. A fearfully avoidant person will have a fear of an attachment relationship and also a negative view of others as being undependable or untrustworthy. This fear can be experienced in the workplace by avoiding forming relationships because of mistrust or perceptions that you cannot rely on or depend on others. This also may lead to tendencies of micromanaging and monitoring employees and more likely dismissing input from others. If you have a fearfully avoidant attachment style, you may feel “stuck” with your work when you do not trust yourself or others with it. This feeling may show up as not getting started on a project because you feel incapable of completing it and lacking trust in sharing your difficulties with others, which may lead to developing a ‘why bother trying’ mentality. 

How to manage avoidant attachment at work: 

Acknowledge that others may also have valuable ideas or contributions. Approach colleagues and yourself with curiosity rather than judgment or defensiveness. Notice the tendency to put achievements ahead of relationships at work and be mindful of tending to both. Make sure to encourage yourself to communicate with others and develop trust to delegate work and ask for help. Be cautious of thoughts that suggest, “It will be better if I do it.” 

For fearfully avoidant attachments, try some tips discussed to manage the anxious attachment style while also making small and manageable steps to work through what it is you’re avoiding.

Are you ready to better understand and master the mental and emotional parts of striving for a successful career and a balanced life? CFIR’s mental health professionals can help! 

Edgar Prudcoi, B.A. is a therapist at the Centre for Interpersonal Relationships (CFIR) in Toronto and is working on completing his Masters degree in Clinical Psychology at the Adler Graduate Professional School. He supports individual adults and couples to deal with difficulties related to emotion (e.g., depression, anxiety, anger), the effects of trauma, loss and grief, conflict resolution, and relationship functioning.

by: Erin Leslie, EQ-i Certified | Coach

Are you confused about how to bring about motivation vs. intention? It’s not uncommon to be confused about these difficulties. In our modern society, messages intended to distract us are everywhere. Sometimes these messages try to persuade us to buy into a fad or product. Getting you onto that conveyor belt of attempting to acquire and invest time and money, only to be unfulfilled in the end but to repeat the same cycle. 

Many people today tell me they are unmotivated at work and feel they’ve lost their career direction. More employees than you may think are feeling tired by the daily churn, and they don’t know how to change it! When I meet with them, I typically ask some key questions to see where the lack of interest lies. 

• Is it due to personal distractions with family or friends?
• Is it relationship-related issues with team or management?
• Is it due to pre-existing beliefs or concepts that may need to be renewed?
• Could it be depression? Have you sought professional consultation?

After some analysis, I find that it is not that many people necessarily lack motivation, but rather have difficulties with intention.

Purpose provides the compass that fuels our minds and bodies to move in a specific direction. Now how do we go about finding purpose? 

It’s quite simple.

I share two important methods of finding intention.

First, volunteer. Don’t think about it; do it. Go out this weekend and find a school, religious organization, municipal supporting event, or service and give your time. 

Volunteering allows your mind to stop focusing on itself. It opens up your thinking towards others and helps you care about an external problem that you may not have considered before. 

Volunteerism exposes you to areas of risk and need in your community and gets you instantly thinking – how can I change some aspect of this outcome into a more positive one? How can I improve the lives of others?

It also gives you the purest sense of intention. Helping, caring, and enabling another human is our foremost purpose. But we forget that sometimes.

Volunteering enhances your beliefs about what is important. It doesn’t require a lot of time or thinking. It requires you to feel and act. That renewed sense of purpose fuels your intention towards your future. 

Secondly, mentorship. I suggest entering a mentorship relationship with a peer or colleague. Mentorship allows us to focus our attention on another person’s inquiry, leveraging our own experience and knowledge to solve a problem and focus away from our own pain points. People find it highly satisfactory to support others ahead of themselves. Still, it is through an interaction of mentoring and helping that often we find the answers to our issues. 

I often say that everyone should mentor as we all have something to offer and learn in this enriching professional relationship. 

Do you specialize in a specific skill set, industry insight, or business strategy or methodology? Someone within or outside your professional circle is looking for guidance, and it only takes a few meetings a month to connect and follow up on a specific area of interest or need. Those meetings could make a real difference in a professional’s work-life. 

Are you ready to better understand and master the mental and emotional parts of striving for a successful career and a balanced life? CFIR’s Career and Workplace Service can help! 

As the saying goes ‘Natural Born Leader’ women have been supporting organizations in leading roles across many diverse industries globally. 

Associate of CFIR’s Career & Workplace Service, Erin Leslie, share three essential tips all women need to apply now in their professional lives and when seeking that next level role: 

1. When looking for key roles make sure to take into account lifestyle preferences and balances that give time for you to look after yourself and your loved ones. Don’t just accept the next leadership role because it means you will have the title and responsibility. You need time to be mindful of your own needs and healthy approach to re-energizing.

2. Do you hear yourself saying “I can’t apply on that job” because you think you don’t fill 80% of the job posting criteria? Stop self-doubt now! Do you like the position description? Great! Now, look at how your past experience can contribute and build the narrative around how your experience makes you the ideal candidate for the job. 

3. Be mindful about negative energy and the impacts it has on your stress levels and body. There are times when we catch ourselves judging a project or adverse performance/outcomes without having all the facts. Remember that you never know what people are genuinely going through in their lives that would cause professional impacts on their work. Be supportive and an active listener. You may uncover some key insights to help move the situation back onto a successful pathway. 

Thank someone today for their professional services and happy International Women’s Day.

Are you ready to expand on your journey into professional leadership? Request to meet with Erin through CFIR’s Career and Workplace Service.